Privacy Policy

At ERA Perfumes, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing an order, or contacting our customer service team.

Information We Collect

When you place an order or contact us, we may collect the following information:

• Your full name.
• Phone number.
• Email address, if provided.
• Billing and shipping address.
• Order details and purchase history.
• Payment confirmation details.

How We Use Your Information

We use your information to process your orders, arrange delivery, contact you regarding your purchase, provide customer support, handle returns or exchanges, and improve your shopping experience.

Payment Information

Payments are processed through secure payment service providers. ERA Perfumes does not store your full card details. Payment information is handled securely by the authorized payment gateway used at checkout.

Shipping Partners

To deliver your order, we may share the necessary shipping details with our delivery partners, including courier companies such as Aramex for shipments outside Kuwait.

Cookies and Website Usage

Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website performance, and enhance your browsing experience.

Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Sharing Your Information

We do not sell your personal information. We only share data when necessary to complete your order, process payment, deliver products, comply with legal requirements, or protect our business rights.

Your Rights

You may contact us to request access to your personal information, correct inaccurate details, or ask about how your data is used.